What is the difference between Forecast and Full?
Forecast is for scenario planning — unlimited forecast payruns at 30% of the Full license and transaction rate. Full is for production payroll with legally binding results. Both use the same regulation, the same transaction unit (per employee in a PayrunJob), and the same B1–B6 volume bands. Three Forecast payruns cost approximately the same as one Full payrun.
Can I upgrade from Forecast to Full?
Yes, at any time. Your paid Forecast fees are credited toward the Full annual license for the remaining contract period.
What is included in the annual license fee?
Everything: regulatory data updates, tax law changes, rate adjustments, priority support — payrun-critical incidents (such as a failed legal payrun or a filing-blocking error) are fast-tracked, with specific response targets agreed per engagement — an annual 2-hour consultation session, and edge-case support. No separate maintenance fee.
How are transactions counted?
Full: Each employee in a PayrunJob with status Complete counts as one transaction at the Full band rate. Preview runs are not counted. Forecast: Each employee in a PayrunJob with status Forecast counts as one transaction at 30% of the Full band rate. Both products use the same B1–B6 volume structure. Volume bands apply per tenant — no cross-tenant aggregation.
Do transaction rates adjust automatically?
Yes. Rates are based on actual monthly volume and automatically tier down as volume increases. No renegotiation needed.
Is the CSV adapter included?
Yes. The CSV/Excel adapter is included at no additional cost with every active regulation license (Forecast and Full). Commercial API adapters are licensed separately.
What are the contract terms?
Forecast: Available monthly or annually — no long-term commitment required. Cancel with 30 days' notice. Full: Annual license, auto-renewing. Cancellation with 30 days' notice before renewal. Both: Forecast fees paid are credited toward a Full annual license if you upgrade.
What happens if I stop my regulation license?
You keep the open-source runtime (MIT), your own regulation layers, your historical data and calculation results, and the last regulation version that was imported into your tenant — regulation content is No-Code/Low-Code and remains inspectable in your tenant. What ends is the ongoing compliance-maintenance service: you no longer receive new statutory updates (tax tables, social security rates, filing-format changes). Running a legally compliant payroll in a later period requires either an active license or taking over that statutory maintenance yourself. In other words, the engine is yours to keep; the maintained compliance content is the part you subscribe to.
What if I need a country that is not yet available?
Our
coverage page shows all currently available regulations. If you need a country that is not yet covered, contact us — we maintain an active expansion roadmap and can prioritise development based on customer demand. New regulations typically take 1–3 months depending on complexity.
What does per-tenant billing mean?
Every cost component — country regulations, consolidation regulations, adapters, MCP Server Pro, AI Context Pro, and transactions — is billed independently per tenant. There is no cross-tenant aggregation. Each tenant has its own volume band based on its actual monthly payroll volume. This makes cost allocation transparent and allows direct pass-through or markup per client.
What are consolidation regulations?
Consolidation regulations aggregate payroll results across multiple countries into unified reports — for example DACH (DE + AT + CH) or Benelux (BE + NL + LU). They are licensed separately per tenant and require active country licenses for the relevant countries.
How are MCP Server Pro and AI Context Pro licensed?
Both are licensed per tenant like all other products. MCP Server Pro provides write access, payrun execution, and consolidation queries via AI agents. AI Context Pro provides pre-built LLM context for regulation development. Both are optional add-ons to any country regulation license.
Can I evaluate before committing to a Full license?
Yes — the Forecast license is designed for exactly this. Run unlimited forecast payruns at 30% of the Full rate with no long-term commitment (monthly or annual). When you are ready for production, upgrade to Full and your Forecast fees are credited toward the annual license.
Is there a discount for multiple countries?
Each country regulation is priced individually based on its complexity tier. There is no automatic multi-country bundle discount — but for larger portfolios,
contact us for a tailored quote. Transaction costs naturally decrease as volume grows through the B1–B6 degressive band structure.
How do I get concrete pricing?
Contact us for a tailored quote based on your product choice (Forecast or Full), country selection, expected volume, and infrastructure needs.